METROPOLITAN France, Corsica and Monaco

For sendings in Metropolitan France, the delivery is assured by So Colissimo services (classical delivery between 48h and 96h).


The international delivery is assured by International Expert Colissimo services and Overseas Expert Colissimo (variable period for international). Every order is processed and posted within 48h maximum (except Sturday, Sunday and public holidays). For more information on delivery détails, we invite you to contact our Customer service by email



If you are not satisfied by the product you buy, Mama Shelter agree to exchange it or repay within 30 days. You have 14 days, as from the date of the receipt, to return us the products. The sending and return fees will be on your charge. The products have to be returned in their states and in their packages of origin with an invoice copy to the following adress :

Mama Shelter shop

Service client

61 rue de Servan

75011 Paris